Quickly notify others of issues. A step-by-step wizard allows users to send tickets straight to the appropriate support team. Users with affected bookings - or those making new bookings of affected resources - are notified of any potential problems, and can track their resolution.
Ticket management made easy. Kahu contains many features designed to make it easy for supporting teams to focus on their job rather than the administration associated with it. Quick links enable repetitive tasks such as opening, closing or changing the status of tickets to be performed with the minimal number of clicks.
A shared space for ticket information, easily accessible. Kahu gives your users quick access to ticket information, enabling them to make quick, informed decisions and see action to be taken - with the minimum of fuss.