Privacy Policy

Last updated: December 2024

PLACEHOLDER CONTENT: This privacy policy requires review by legal counsel before publication. The content below is for demonstration purposes only and should be replaced with legally compliant language.

Introduction

Kahu ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Animal adoption and care activity data
  • User preferences and settings
  • Communications with our support team
  • Payment information (processed securely through Apple)

How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process your transactions
  • Send you updates about your animals and conservation impact
  • Improve our app and develop new features
  • Respond to your comments and questions
  • Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only with zoo partners (aggregated and anonymized), service providers who help us operate our app, and as required by law.

Children's Privacy

Our app is designed for users age 4 and up. We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 without parental consent. Parents can review, update, or delete their child's information by contacting us.

Data Security

We use industry-standard security measures to protect your information, including encryption and secure cloud storage on Google Cloud Platform. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Export your data

Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@kahu.app